Services and quality

• Technical support in real time.
• The parts and tools of our standard machines are generally kept in stock and shipped in very short time all over the world.
• Even though our machines are simple to use and do not require specially trained technicians, our teams are able to train you to easy and safe use of machines.

A process of continuous improvement has been initiated for several years, driven by the general management of the company. It relies on human and material resources, and in particular computer science. The “quality” of the machines goes through a simple but effective organization, at the service of customer satisfaction. This is measured by means of indicators, as well as the respect of delivery times, the costs of non-quality and the performance of our supplier-partners.